Our Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Pianohour Pest Control ("we", "us") collects, uses and shares information when you visit pianohour.com, call the phone number shown here or send us a form. It is a general template and is not legal advice.

Information You Give Us and Information We Collect

When you call or fill out a form, we may collect details you share, such as your name, phone number, email address, location and a description of your pest or wildlife problem.

When you use the site, we may also collect some details automatically, such as your IP address, browser and device type, the pages you visit and the time of your visit. Calls to the phone number on this site may be tracked and, sometimes, recorded for quality and billing purposes.

How Your Information Is Used

We use your information to:

• Connect you with an independent pest control or wildlife removal provider who serves your area
• Pass your request details to that provider so they can reach you
• Answer your questions and messages
• Understand how this site and our phone lines are used
• Make the site and our service better
• Follow the law and prevent fraud or misuse

How Your Information Is Shared

Pianohour Pest Control is a referral service. When you ask for help, we share your contact details and request with one or more independent providers or marketing partners so they can contact you about it. These providers are separate businesses with their own privacy practices.

We may also share information with companies that help us run the site and our phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a sale or share. Where those laws apply, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. You can manage cookies in your browser. Turning them off may change how some parts of the site work.

Your Rights and Choices

Depending on where you live, you may have the right to see, correct or delete your personal information, or to opt out of some sharing. Email contact@pianohour.com to make a request. We may need to confirm your identity first.

Keeping Information Safe

We use reasonable measures to protect your information, but no way of storing or sending data is completely secure. We keep information only as long as we need it for the purposes above or as the law requires.

Children

This site is not meant for children under 13, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. The date at the top shows the latest change.

Contact Us

If you have questions about this policy, email contact@pianohour.com.